Frequently Asked Questions

Quick answers to the most common questions about Edubond.

Using Edubond

How do I connect my child's Canvas account to Edubond?

What kind of questions can I ask Bondy, the AI assistant?

What devices and platforms does Edubond work on (iOS, Android, web)?

Account Membership

Can I add all of my children to one account?

I'm having trouble accessing my account.

Subscription & Payments

Will I be charged in the Summer even if my child doesn't take Summer classes?

Will I be charged more for adding additional children to my account?

Fair Use & AI Chatbot Limits

What is Fair Use and how does it work?

How many AI conversations can I have with the Free plan?

What about Pro plan limits?

What happens when I reach my Free plan limit?

Why are there limits on AI conversations?

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